Shipping Information

Shipping costs – All orders under $300 will incur a flat rate $15 shipping fee. All orders $300 and over incur no shipping fee.

Delivery Times – All orders will be top priority and will be shipped from the warehouse within 2-3 days (if not sooner) of order being placed providing we have the stock available. Should the products ordered not be in the warehouse, the customer will be notified, and times will be given of when to expect the shipment.

Returns – To return your product, you should mail your product to ELYSIUM BEAUTY, 31 Connor Street, Burleigh Heads QLD AUSTRALIA 4220.

Please contact us in advance at info@elysiumbeauty.com.au to notify changes to be made and wait for an acceptance reply before shipping.

Please note that only full priced items may be returned, and no sale items will be refunded.

Should you wish to return a full priced regular item, it must be in original condition including packaging. Unused and free from damage.

We do not refund or return products not in original condition or packaging, nor do we exchange or refund for change of mind. All returned items in damaged or used condition will be returned to the customer at your expense and will not be accepted.

All returns will be at the cost of the consumer and return postage is non-refundable. Depending on where you live the cost and time to exchange a product may vary.

If you are shipping a product you should consider taking out a trackable insurance as no responsibility from Elysium – A Place of Beauty will be taken if a product is lost in transit on return.

Please check all shipping and contact details are correct as Elysium – A Place of Beauty will not take responsibility for costs associated with incorrect details .