Returns / Exchanges
Returns – To return your product, you should mail your product to ELYSIUM BEAUTY, 13/109 West Burleigh Road, Burleigh Waters, QLD AUSTRALIA 4220.
Please contact us in advance at info@elysiumbeauty.com.au
Please note that only full priced items may be returned, and no sale items will be refunded.
Should you wish to return a full priced regular item, it must be in original condition including packaging. Unused and free from damage.
We do not refund or return products not in original condition or packaging, nor do we exchange or refund for change of mind. All returned items in damaged or used condition will be returned to the customer at your expense and will not be accepted.
All returns will be at the cost of the consumer and return postage is non-refundable. Depending on where you live the cost and time to exchange a product may vary.
If you are shipping a product you should consider taking out a trackable insurance as no responsibility from Elysium – A Place of Beauty will be taken if a product is lost in transit on return.